Xiaomi Launches Priority Club for Enhanced User Experience in India

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Xiaomi Technology India Private Limited (“Xiaomi”) has taken a significant stride in its commitment to providing an end-to-end premium experience for users. The newly launched Xiaomi Priority Club aims to enhance consumer satisfaction across various touchpoints. Let’s delve into the details of this exciting membership program:

The Xiaomi Priority Club is an exclusive club designed explicitly for premium customers. It offers a range of premium services, ensuring a seamless ownership and service experience. Whether you own a cutting-edge Xiaomi smartphone or a top-tier television, this club is tailored to elevate your interaction with Xiaomi products.

Benefits of Xiaomi Priority Club

  • Priority Service: Priority Club members receive expedited service at authorized Mi Service Centers, with shorter wait times and dedicated service lanes.
  • Complimentary Pick-Up and Drop Services: For mobile repairs, enjoy the convenience of pick-up and drop-off services.
  • Guaranteed 2-Hour Repair Time: Rest assured that your premium Xiaomi smartphone products will be repaired within two hours or receive a standby device to maintain uninterrupted connectivity.
  • Dedicated Support: The program provides a dedicated customer support line for Priority Club members, ensuring prompt and personalized assistance.
  • Free Shipping: Members enjoy complimentary shipping on repairs and out-of-warranty services, eliminating additional costs.
  • Latest Updates: Priority Club members can take advantage of half-yearly phone checkups and receive prioritized access to the latest MIUI software updates to ensure the smartphone functions well in the long run.

List of Supported Devices:

The Xiaomi Priority Club covers the following premium products:

  • Premium Smartphone Products:
    • Mi 11 Ultra
    • Xiaomi 12 Pro
    • Xiaomi 13 Pro
    • Xiaomi 14 Series
  • Premium Television Products:
    • Mi QLED TV (75″)
    • Xiaomi OLED Vision TV (55″)
    • Xiaomi Smart TV X (65″, 2023 edition
Priority Club
(Image Source: Xiaomi Official)

Eligibility and Validity:

To avail membership of the Xiaomi Priority Club, customers must meet the following criteria:

  • Products Criteria:
    • Own any one or more of the specified Premium Smartphone Products or Premium Television Products.
    • Purchased these Premium Products after January 1, 2020.
    • Purchased the Premium Products only from authorized Xiaomi channels (including Mi Homes, Mi Studios, Mi Stores, mi.com, Amazon, or Flipkart).
    • Old Customers (purchased after January 1, 2020, and before May 31, 2023) are recommended to avail the Membership within 90 days of the Priority Club launch.
    • New Customers (purchased after May 31, 2023) are recommended to opt for enrollment within one year of purchasing the Premium Products.
  • Age and Residence Criteria:
    • Customers must be at least eighteen (18) years old and reside in India at the time of enrollment or while availing any services under the Membership.

How to Avail Xiaomi Priority Club Membership:

To enroll in the Xiaomi Priority Club, follow these steps:

  1. Download the Xiaomi Service+ Application.
  2. Add the Premium Products for which you seek Membership.
  3. Enjoy the exclusive benefits and seamless service experience!

With the Xiaomi Priority Club, Xiaomi continues to prioritize its premium customers, ensuring they receive the best-in-class service and support. 🚀📱📺

For more details, visit the official Xiaomi Priority Club page

Read more about recent tech launches in India.